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Cancellation Form
Event tickets are classified as leisure services under the Finnish Consumer Protection Act, and as a rule, do not have a right of cancellation. Tickets cannot be returned or exchanged unless the event is canceled or rescheduled. The reservation is binding immediately from the moment of purchase, including when choosing Walley invoice as the payment method.

You are responsible for checking and monitoring that the event has not changed or been canceled. If an event is canceled or rescheduled, or if significant changes are made to the event, we will only contact the original purchaser of the ticket. It is the responsibility of the original ticket purchaser to forward all information we provide to any recipients of transferred tickets.

If you purchase other products from the Service, such as gift cards, T-shirts, records, Ticket Safe insurance, etc., a 14-day right of withdrawal for distance selling applies to these products. Please note that the product must be unused—for example, the seal on a CD must be intact! If you wish to cancel, please fill out this cancellation form:

Cancellation Form

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