TICKET COVER - PROTECT YOUR PURCHASE


Are you worried about not being able to attend the event? Don't worry. Ticket Cover provides protection against unexpected obstacles.

WHAT TYPE OF INSURANCE IS THIS?

Cancellation insurance is product-specific insurance that applies to the cancellation of tickets, including any add-on purchases purchased through Lippu.fi for events in Finland. Ticket Cover is available only for tickets purchased through the lippu.fi online store. Ticket Cover cannot be purchased or added to an order afterwards.


What does the insurance cover?

The insurance applies to the cancellation of tickets and possible add-on purchases due to the following reasons:

  • Acute illness, injury or death.

  • Fire or burglary in or at your private residence or your business premises immediately prior to the event.

  • Storm, flooding or cloudburst in or at your private residence or your business premises immediately prior to the event.

  • Divorce, separation or termination of cohabitation.

  • Involuntary dismissal or lockout of you.

  • New employment following involuntary dismissal and where you are unable to take time off.

  • Re-examination

  • Pregnancy conditions that, based on medical advice, make it unsafe for the you to participate in the event.

  • Fraud or a non-contractual cease of work.

What is being covered?

The insurance applies to family members or a maximum of three (3) accompanying persons, whom have all purchased tickets as part of the same order and Ticket Cover has been added to each ticket/additional service.

Does not cover Lippu.fi's service, payment method and delivery fees. The price of Ticket Cover is 8,4% of the ticket price.

 

NOT ABLE TO ATTEND?

If you added Ticket Cover when purchasing your tickets, you can quickly and easily file a claim online.

Click the link below to go directly to the claims portal (in Finnish):

Tryg Affinity Finland

The compensation claim must be submitted before the event begins, and you will need the unused tickets and the purchase receipt.

WHAT IF I CHANGE MY MIND AFTER PURCHASING THE TICKET COVER?

You have the right to cancel the insurance purchase if the insured event is more than 1 month away. The withdrawal period is 14 days which is calculated from when you received the insurance terms and conditions.

Before the deadline expires, notify Tryg that you want to cancel the insurance. If you give notice by e-mail or letter, you must send the message so that it is received before the deadline expires.

Contact information:

Read more:

Do you need help? Please contact our customer service.